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Roomer Hires Online Travel Pioneer to Join Leadership Team
NEW YORK - August 10, 2022 - (Newswire.com)
Rick Schneider, one of the founders of both Priceline Partner Network and Travelocity Partner Network, has taken the helm to lead Global Sales for Roomer Travel, which has launched an innovative B2B trip protection program designed to pay OTAs up to three commissions on a room booking.
The Roomer private label program operates on a simple, elegant idea: dramatically reduce losses of hotel commissions caused by up to a 35% industry-wide cancellation rate of non-refundable hotel rooms. Roomer Flex converts non-refundable room rates to refundable, earning OTAs a commission on the trip protection and protecting the booking commission 100%. Roomer then sells the canceled room at a discount by listing the room on its Marketplace, resulting in an additional commission to the OTA.
Roomer's B2C marketplace was launched in 2013. Simple and brilliant, with global reach and thousands of choices, Roomer Travel saves consumers money. PC Magazine said it best: "What should you do when you've prepaid for a hotel, and you suddenly have to cancel? Download the Roomer Travel App or go to roomertravel.com/sell, the marketplace for prepaid hotel stays. Roomer can help you recoup money that might otherwise be lost to the travel gods, and it can save you money when you buy a hotel reservation at a discount from someone who can't use it. You can explore hotel stays that people are trying to sell by location or date.
Schneider commented, "The travel space continues to evolve and is booming. The more I learned about Roomer and its unique position and offering, the more convinced I became of the urgent need to bring this product to OTAs around the world and help them recoup from the challenging past couple of years for our industry. I am thrilled to be part of the leadership team at Roomer, and I am confident that I will be an integral part of building on its already impressive track record. I am equally looking forward to helping my long-time industry friends earn more money per booking at no additional cost to their bottom line! We are seeing high demand for travel again and Roomer is the perfect solution for consumers as well as B2C operators."
The Roomer offerings can be easily implemented to partners' proprietary inventory via API connectivity with the refunding process handled quickly. Partners can also add deeply discounted re-sell inventory to their own results via an API feed, while the entire experience is privately branded.
Schneider was instrumental in building Priceline Partner Network from a startup to one of the world's largest travel partner programs, repeating his original success by doing the same thing at Travelocity Partner Network for a decade before joining Priceline. He is considered one of the founders of global private label online travel programs and has helped over 3,000 online travel companies prosper during his success at both Travelocity and Priceline.
Gon Ben David, Founder/CEO of Roomer Travel, commented, "We feel quite fortunate to have Rick join our team. His background, reputation and experience will add significant value to our partnerships and to the Roomer platform. He will be building on the incredible momentum we have achieved in our global marketplace."
ABOUT ROOMER TRAVEL
Roomer Travel is the marketplace for travel accommodations, recognized by CNN, YAHOO!, Forbes, Mashable, The New York Times, NBC News and others. We host a marketplace for holders of nonrefundable hotel rooms to sell to buyers seeking a great deal or last-minute getaway. And our automated validation system verifies the authenticity of every single reservation on our website. As Fox News Channel said, "Roomer is the first-ever company to provide a solution for nonrefundable hotel room cancellations and does so in a way that is both helpful and trustworthy to all parties affected by these cancellations."
For more information:
For information on adding Roomer Flex to a travel website, contact Rick Schneider at 772-252-4608 or via email at [email protected].
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Original Source: Roomer Hires Online Travel Pioneer to Join Leadership Team
Montgomery Transport Announces New Driver Rec Facility and Benefits
Gant Travel Opts for Vindow to Streamline Hotel Sourcing and Contract Renewal Processes
BLOOMINGTON, Ind. - August 9, 2022 - (Newswire.com)
Gant Travel, an awarding-winning TMC serving the North American corporate sector, announces its selection of Vindow's hotel sourcing technology platform to automate its corporate hotel rate process.
Part of the account management function of every travel management company (TMC) is assisting corporate customers in selecting and applying negotiated rates at key hotel properties. Recent articles in the trade press indicate a potential trend by travel managers to opt for a standard discount rate off the rack rate instead of conducting the often laborious process of negotiating with hotel properties. The former option supports the idea that the total cost of acquiring the negotiated contract can involve hours of coordination in the procurement process that negates the savings the discounted rate achieved.
"In our experience in the corporate mid-market, a hybrid approach towards hotel procurement is best. The negotiation process to acquire a corporate rate often beats a set discount off the rack rate if the process used to get the negotiated rate is simple. Over the past three months, we've seen how Vindow can significantly automate and streamline the hotel rate negotiation process, and that's why we've selected them as the core technology to integrate into our account management process," said Chad Seybold, Gant's SVP of Strategic Partnerships.
"What Vindow brings to a company like Gant is the ability to apply a new level of automation to a very time-intensive process. Gant's pilot test of our platform demonstrated that they can achieve a new level of productivity for their clients with far fewer labor hours. While we are confident in our platform, we were gratified by the results Gant achieved by integrating Vindow into their internal systems. Vindow's flexible architecture, robust hotel database and intuitive user interface empowered terrific results for Gant," says Vic Pynn, Vindow's CEO and President.
Gant demonstrated that integration of Vindow into its systems automates a critical choke point in the account management process and provides immediate cost relief to the current "seller's market" for the corporate hotel marketplace.
About Gant
Gant Travel is a digitally driven, data-centric travel management company that helps travelers enhance their travel experience while controlling the expense of business travel. Gant provides advanced technology, processes, and highly trained people to coordinate business travel and achieve the highest possible ROI from travel. Gant is the two-time winner of the Concur Innovation and earned multiple Call Center Weekly awards. Gant has also been named on the Inc 5000 list and earned the Best Workplace Institute certification. For more information on Gant, contact: [email protected] or visit www.ganttravel.com.
About Vindow
Vindow, headquartered in Coral Gables, FL, offers the group travel industry with the only cloud-based SaaS platform that combines a centralized, full lifecycle management of the procurement process, from RFP generation through contract management, further empowered with intelligent market analytics. Vindow's platform harnesses the power of Artificial Intelligence, which significantly improves the entire sourcing lifecycle by bringing unprecedented levels of transparency, efficiency and insight to all transactional parties.
To find out more about Vindow, Inc. or to arrange an interview, please contact Jennifer Nagy at [email protected] or +1.786.420.1160.
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Original Source: Gant Travel Opts for Vindow to Streamline Hotel Sourcing and Contract Renewal Processes
Montgomery Transport Names Love’s Travel Stops as 2021 Partner of the Year
Montgomery Transport, one of the nation's leading flatbed carriers, named Love's Travel Stops as its 2021 Partner of the Year. Montgomery Transport takes great pride in having the best business partners in the industry and looks forward to each year's Partner of the Year Program, celebrating their most prominent partners.
Rollins Montgomery, CEO of Montgomery Transport, states that Love's has been a very valuable partner since day one of the company's inception, helping supply not only their fuel procurement but also many of their maintenance requirements as crude oil prices have risen to unprecedented levels. "Love's has provided additional support to not only our asset divisions but, as importantly, to our independent contractors at MT Select. They are service-driven and work closely with our team, providing solutions and superior assistance. Love's Travel Stops' reputation certainly precedes them, and we are proud to recognize them as our Partner of the Year."
Micah Calhoun, Montgomery Transport's Director of Maintenance, shares the same sentiments, stating that Love's is "constantly improving their product, service dimensions and their people. It goes a long way, and we strive to emulate it here."
"We look forward to continuing our relationship with Montgomery Transport and providing the best experience and products for their fleet," said Steve Leslie, national account manager for Love's. "It has been exciting to witness their fleet grow over the years, and we know this is just the beginning for their team."
Montgomery Transport, based in Birmingham, Alabama, has built a business on high safety standards, talented professionals, innovative technology, state-of-the-art equipment, and strong core values. They provide best-in-class service and take care of their professional drivers. For more information, click here.
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Original Source: Montgomery Transport Names Love's Travel Stops as 2021 Partner of the Year
Gorilla Dirt Launches Elemental Duffle Bag on Kickstarter – Built for Adventure
Elemental Duffle Bag, a weather-resistant, adventure-ready duffle bag, launches on Kickstarter (https://www.kickstarter.com/projects/gorilladirt/elemental-duffle-bag-built-for-adventure). A new duffle bag launched by Gorilla Dirt (https://gorilladirt.com) aims to take on the hard shell cargo boxes and canvas style bags in the adventure travel space, such as overlanding and off-road adventure. The campaign has 27 days to go as of August 8 and is 50% funded.
The duffle bags are designed using a weather-resistant, polyethylene shell for dust, dirt and moisture resistance but also tear and puncture resistance. The seams are all heat pressed. It includes utility loops for attaching extra gear, nylon straps for carrying and the load-bearing support straps are adjustable. The load straps can also be used to attach additional gear or as ties downs in some situations. There are two sizes for this launch - a 28L and a 65L.
The bags are designed for durability and portability while on the trail. They are suited for anyone needing storage for gear, clothing, food, etc. that wants to be able to move that storage around easily and access its contents quickly while off on their adventures. The bags have been tested by us as well as other adventure travelers. One, in particular, Baptism Overland, put this bag through a number of uses on their YouTube channel.
"The bags are all about the 'getting dirty and staying dirty' lifestyle that we promote. We wanted a storage option that protected against all this dirty fun but had more portability than your typical hard shell storage option," said Blake Lemmons, Founder of Gorilla Dirt and the Elemental Duffle Bag.
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Original Source: Gorilla Dirt Launches Elemental Duffle Bag on Kickstarter - Built for Adventure
Skye Virtual Agent Eases Front Desk Pressure, Improves Hotel Guest Experience
NEW YORK - August 9, 2022 - (Newswire.com)
Tyme Global today announced the launch of its virtual agent, Skye, an addition to its menu of remote staffing services.
Skye uses Artificial Intelligence (AI) to understand conversational language and recognize intent. As a result, guests can interact naturally with Skye as if speaking with a human operator. Calls, texts, and emails are answered immediately with no wait time.
Skye fields frequently asked questions and basic requests so that on-site staff can focus on in-person interactions. For example, if a caller needs the check-in time, directions, or more towels, Skye can handle the requests easily, bypassing the front desk. The system can add entries into ticketing systems such as housekeeping or maintenance dispatch to fulfill each request. Further, calls can be augmented by sending appropriate links to a guest's cell phone, such as maps and directions or restaurant reservation portals. If a guest wishes to speak to a live person, Skye transfers the call to an in-house or off-site agent.
Equipped with a variety of voices and accents, Skye is customized to match the client's brand. Additionally, each property can add as many localized elements as they wish. Like a concierge, Skye can provide information such as the nearest pharmacy (with a map), where to find a good slice of pizza, and how to get tickets for a show.
Tyme Global CEO Ryan Levin said, "With the hospitality industry experiencing a staffing crisis, it's more important than ever to keep guests happy. One way to do that is to prevent frequently asked questions and basic requests from ever reaching the front desk. With Skye, guests get their needs met without sitting on hold. And hotels don't have to worry about hiring more people. It's a win-win."
Skye's ability to bypass the front desk offers on-site teams the freedom to focus on in-person interactions and escalations. Quickly resolving routine inquiries leads to greater customer satisfaction. Skye by Tyme Global is helping to solve the staffing problem at a fraction of the cost of recruiting, training, and managing personnel.
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Tyme Global offers over a decade of exceptional hospitality service and sales expertise through remote staffing solutions for voice, text, and email. We remove the burden of recruiting, onboarding, and managing on-site staff by providing highly trained off-site agents. Our offerings include PBX/Guest Services, Email Inbox/Data Services, Central Reservations, and a virtual agent, Skye, to field FAQs and basic requests. Our native English-speaking and bilingual workforce are held to the 5-star Forbes service standards. Fast, flexible, and fully customized, our teams operate using state-of-the-art technology to provide the highest quality customer care. For more information, visit tymeglobal.com.
Media Contact:
Sheena VanDeVanter, Director of Marketing
(512) 921-0264
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Original Source: Skye Virtual Agent Eases Front Desk Pressure, Improves Hotel Guest Experience
